Privacy policy.

Privacy Policy
Last Updated: 02/07/2025

At Alma Feliz Group ("Company," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or provide personal data. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and other information you provide when signing up for our services, newsletter, or inquiries.

  • Payment Information: If you purchase our services, we may collect billing details, though payments are processed through third-party payment gateways.

  • Automatically Collected Data: When you visit our website, we may collect usage data such as IP address, browser type, device information, and analytics data via cookies and tracking technologies.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Communicate with you about updates, promotions, and marketing materials

  • Process transactions and manage customer support

  • Monitor website traffic and user behavior for optimization

  • Comply with legal obligations and protect against fraud

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Third-Party Service Providers: To help with website hosting, payment processing, email marketing, and analytics.

  • Legal Compliance: If required by law, such as responding to legal requests or protecting our rights.

  • Business Transfers: In case of a merger, acquisition, or sale of our company assets.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can manage cookie settings through your browser preferences.

5. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing emails (unsubscribe link provided in emails)

  • Restrict processing or request data portability

  • File a complaint with a data protection authority if you believe your rights have been violated

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies before submitting personal information.

7. Data Security

We implement security measures to protect your information from unauthorized access, misuse, or alteration. However, no data transmission over the internet is 100% secure.

8. Retention of Data

We retain personal data as long as necessary for our business operations, legal obligations, and dispute resolution.

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.

10. Legal Basis for Processing Data (GDPR Compliance)

For users in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the context, such as:

  • Your consent (for marketing emails and cookies)

  • The necessity of processing to perform a contract with you

  • Our legitimate business interests, provided they do not override your rights

  • Compliance with legal obligations

11. Opt-Out & Do Not Track (CCPA & US Laws)

  • You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link.

  • You can adjust browser settings to block tracking technologies and cookies.

  • California residents have the right to request details on data collection and opt out of data selling.

12. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We take steps to ensure appropriate safeguards for data protection.

13. Email & SMS Marketing Consent

By subscribing to our email list or SMS notifications, you agree to receive marketing messages. You can opt out at any time using the provided links in messages.

14. Data Breach Notification Policy

In case of a security breach affecting your personal data, we will notify affected users via email within a reasonable timeframe and take necessary security measures.

15. AI & Automated Decision Making

Some decisions, such as personalized recommendations or automated responses, may be made using AI tools. You can request human review where applicable.

16. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect immediately upon posting, and continued use of our website constitutes acceptance of the revised policy.

17. Contact Us

For any questions regarding this Privacy Policy, please contact us at: Alma Feliz Group
hello@almafelizgroup.com
New York, New York 10023

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.