Terms of Service
Last Updated: 02/08/2025

1. Use of Website & Services

You must be at least 18 years old or have the legal capacity to enter into a binding agreement to use our website and services. By using our website, you agree to use it only for lawful purposes and in compliance with all applicable laws.

2. Intellectual Property

All content, branding, and materials on this website, including but not limited to text, graphics, logos, images, videos, and digital downloads, are the exclusive property of Alma Feliz Group and protected under intellectual property laws. You may not copy, reproduce, distribute, or modify any content without prior written permission.

3. Personal Branding & Marketing Services

Alma Feliz Group offers personal branding, marketing strategy, and content creation services. While we strive to provide high-quality services, we do not guarantee specific results. Your success depends on various factors, including your efforts, market conditions, and industry dynamics.

4. Service Modifications & Availability

We reserve the right to modify, update, or discontinue any service at any time without prior notice. We are not liable for any disruptions or changes that may affect service availability or client experience.

5. User Conduct

When using our website and services, you agree to:

• Provide accurate and truthful information

• Not engage in fraudulent, abusive, or unlawful behavior

• Not attempt to gain unauthorized access to our systems

• Not distribute spam, viruses, or malicious software

6. Client Responsibilities

Clients are responsible for providing all necessary materials, feedback, and approvals in a timely manner to ensure smooth execution of services. Delays in providing these may result in project delays or additional fees.

7. Payment & Refund Policy

• Payments for services are due as outlined in our agreements or invoices.

• We do not offer refunds for completed services unless otherwise agreed upon in writing.

• If you cancel a service before completion, you may be subject to a cancellation fee.

8. Cancellation & Rescheduling for Consultations

If you book a consultation or strategy session, cancellations or reschedules must be requested at least 24 hours in advance. Missed appointments without notice may result in forfeiture of the session fee.

9. Limitation of Liability

To the maximum extent permitted by law, Alma Feliz Group is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. We provide all services "as is" without warranties of any kind, express or implied.

10. Indemnification

You agree to indemnify and hold Alma Feliz Group harmless from any claims, damages, losses, liabilities, and expenses arising from your use of our website, services, or violation of these Terms.

11. No Guarantees or Earnings Disclaimer

While we strive to help clients grow their personal brands, we do not guarantee specific financial outcomes, business results, or increased revenue.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices outlined in our Privacy Policy.

13. Testimonials & Reviews Usage

By submitting a testimonial or review, you grant Alma Feliz Group the right to use it for promotional and marketing purposes.

14. Third-Party Links

Our website may contain links to third-party websites. We do not endorse or assume responsibility for any third-party content, services, or privacy practices.

15. Dispute Resolution

Any disputes arising from these Terms shall first be attempted to be resolved through mediation before proceeding to arbitration or legal action.

16. Force Majeure

We shall not be liable for delays or failures in performance resulting from events beyond our control, including but not limited to acts of God, labor strikes, natural disasters, or technical failures.

17. Termination

We reserve the right to terminate or suspend access to our website and services at any time, without notice, if we determine that you have violated these Terms.

18. Changes to Terms

We may update these Terms from time to time. Continued use of our website after changes constitute your acceptance of the revised Terms.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

20. Contact Us

For questions or concerns regarding these Terms, please contact us at: Alma Feliz Group
hello@almafelizgroup.com
NY, NY 10023

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.